A circular logo with "CRTO" at the top and "USA" at the bottom. Inside the circle is another circle featuring a geometric house shape within a triangle. The design is in varying shades of blue.
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Meet Our Team Members

Our Team is here for you

Our dedicated team is here to support you every step of the way. Building strong relationships is essential for long-term success; it involves effective communication ensuring our practices, processes, and values are clear. Whether you have questions or need assistance, our team is committed to finding workable solutions that fit your needs.

Diana Wingard

General and Accounts Manager

diana@crtousa.com
(970) 874 – 7069

Hi! I’m Diana, I was born and raised in rural S.C. where I learned the value of treating everyone as your neighbor in the form of good ole southern hospitality. I moved to Delta, CO in 1994 and it has been a great place for my husband and I to raise our 3 children. I love being a mom and it has deepened my adaptability and multitasking skills. I have experience in record keeping and customer service, with a strong focus on accuracy and efficiency. I joined the CRTO USA team in 2012 at its inception and have been a part of successfully growing this business into a company that I am proud to be a part of. I am committed to delivering sustainable growth and value, and I am passionate about helping others succeed and reach their goals. In the office, I make sure things run smoothly and function in a supportive role for my colleagues, creating a culture of mutual respect and encouragement. When I’m not in the office you can usually find me in my kitchen or somewhere outdoors, I love the mountains, my animals and a good book.

Shelley, with shoulder-length brown hair and bangs, smiles at the camera. She is wearing a black top over a white shirt against a background of textured, beige pampas grass.

Shelley Ferguson

Operations Manager

office@crtousa.com
(970) 874 – 7069

Hi! I’m Shelley. I joined the CRTO team in August 2022 after a lengthy career as an office and accounting manager for a manufacturing business in the food industry.  If you find me in the CRTO office, I will most likely be engaging with the sales teams at various shed lots; writing, reviewing, and entering new contracts into our billing system; or performing onboarding calls with new RTO customers. I provide back-up assistance for other team members and enjoy developing relationships with our sales lots and RTO customers. I’m a big fan of being outdoors in my free time, whether it’s working in my yard or riding my 4-wheeler in the beautiful Colorado mountains. Once the snow hits, I love painting pottery and reading a good book.

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Haley Wingard

Customer Relations

crtousa2022@aol.com
(970) 874 – 7069

Hello. I’m Haley. I was born in the Colorado Rockies & grew up camping, hiking, and raising horses. Exploring the vast mountains since I was little has filled me with a sense of adventure for new experiences and places. I previously worked as a Medical Assistant & Patient Advocate in the health profession. Since joining the CRTO team in 2022, I have applied the interpersonal communication, adaptability, and problem-solving skills that I learned in the medical field to the customer support aspects of this position. I communicate with our customers daily: answering questions, scheduling payments, or assisting with any concerns. I love creating flexible payment plans that suit our customer’s unique needs and finding solutions to each individual concern. Outside the office, I enjoy music & reading. I love traveling to other countries and experiencing all the unique cultures that make up our world.